Hi, I’m Twinkle Budhraja.

Hi, I’m Twinkle Budhraja.

I design for complexity, because simple experiences are never created by accident.

I design for complexity, because simple experiences are never created by accident.

Experience isn’t something I switch on at work,
it’s how I see the world, everywhere I go.

Experience isn’t something I switch on at work,
it’s how I see the world, everywhere I go.

Sneak peak of my works

Sneak peak of my works

Fixing the Billing Experience

Reduced billing calls from 22% to 17% by helping customers better understand their bills and avoid bill shock.

Leading designer, 2026

Making Promotions Work Before They Break

Transformed a reactive correction tool into a proactive system, improving agent workflows and preventing repeated promo errors.

One Retail Experience, Many Screens

Scaled the design system across 15” and 39” kiosks, aligning physical retail interactions with digital experiences.

ACT Fibernet App Redesign

Redefining ACT Fibernet's User Experience to Drive Revenue Generation and User Acquisition

When I’m not designing experiences, I’m out living them hosting meetups, riding long roads, dancing, reading stories, and collecting moments that eventually shape the way I design.

Exploring AI to understand how humans and

machines can design better experiences together.

Exploring AI to understand

how humans and

machines can design

better experiences together.

Twinkle Budhraja © 2026

Always learning. Always designing.

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